Notice and Apology Concerning Our Product (SHEETS/SILVANA)
February 1, 2008
We have recently found that our product specified as 01-8105507 SHEETS/SILVANA, marketed through department stores and specialty stores in Japan, may contain products whose fabrics could be tore down.
If you are a customer who has purchased this product, we would like to call-in and repair the product as soon as possible. For more details and for further assistance, please contact the store where you purchased the product or contact our Customer Service Center below.
We deeply regret and apologize for the trouble and inconvenience this may cause to our customers and business clients. We are committed to further enhancing our quality control system in order to prevent any recurrence of this incident or one like it. We appreciate your understanding and cooperation.
[Product at issue]
[Contact regarding this matter]
Customer Service Center, Link International, Inc.
Telephone: 81-(0)3-3407-7517
Hours: 10:00 a.m. – 6:00 p.m. (excluding Saturdays, Sundays, and holidays)
February 1, 2008
We have recently found that our product specified as 01-8105507 SHEETS/SILVANA, marketed through department stores and specialty stores in Japan, may contain products whose fabrics could be tore down.
If you are a customer who has purchased this product, we would like to call-in and repair the product as soon as possible. For more details and for further assistance, please contact the store where you purchased the product or contact our Customer Service Center below.
We deeply regret and apologize for the trouble and inconvenience this may cause to our customers and business clients. We are committed to further enhancing our quality control system in order to prevent any recurrence of this incident or one like it. We appreciate your understanding and cooperation.
[Product at issue]
| Name of the product: | SHEETS SILVANA |
| Name of the brand: | Theory |
| Item number: | 01-8105507 |
| Color: | 050(Black), 305(Beige), 695(Green) |
| Size: | 702 |
| Price: | ¥29,400 (Tax Included) |
| Period of Sales: | January 12, 2008 to January 27, 2008 |
[Contact regarding this matter]
Customer Service Center, Link International, Inc.
Telephone: 81-(0)3-3407-7517
Hours: 10:00 a.m. – 6:00 p.m. (excluding Saturdays, Sundays, and holidays)
