Notice and Apology Concerning Our Product
October 7, 2009
We have recently found that our product specified as FAIRYTALE, marketed through department stores and specialty stores in Japan, may contain products whose fabrics could be tore down.
If you are a customer who has purchased this product, we would like to call-in and repair the product as soon as possible. For more details and for further assistance, please contact the store where you purchased the product or contact our Customer Service Center below.
We deeply regret and apologize for the trouble and inconvenience this may cause to our customers and business clients. We are committed to further enhancing our quality control system in order to prevent any recurrence of this incident or one like it. We appreciate your understanding and cooperation.
[Product at issue]
[Contact regarding this matter]
Customer Service Center, Link International Co., Ltd.
Telephone: 81-(0)3-3407-7517
Hours: 10:00 a.m. – 6:00 p.m. (excluding Saturdays and Sundays)
October 7, 2009
We have recently found that our product specified as FAIRYTALE, marketed through department stores and specialty stores in Japan, may contain products whose fabrics could be tore down.
If you are a customer who has purchased this product, we would like to call-in and repair the product as soon as possible. For more details and for further assistance, please contact the store where you purchased the product or contact our Customer Service Center below.
We deeply regret and apologize for the trouble and inconvenience this may cause to our customers and business clients. We are committed to further enhancing our quality control system in order to prevent any recurrence of this incident or one like it. We appreciate your understanding and cooperation.
[Product at issue]
| Name of the product: | FAIRYTALE |
| Name of the brand: | Theory, Theory Luxe |
| Item number: | 01-9308231, 03-9308225, 03-9308226 |
| Quality: | Wool 60% Cotton 37% Polyurethane3% |
| Color: | 050 Black, White Check Pattern |
| Price: | ¥27,300 (Tax Included) |
| Period of Sales: | August 1, 2009 to October 7, 2009 |
[Contact regarding this matter]
Customer Service Center, Link International Co., Ltd.
Telephone: 81-(0)3-3407-7517
Hours: 10:00 a.m. – 6:00 p.m. (excluding Saturdays and Sundays)
